I’m a strategic designer building scalable systems for risk-sensitive environments. Right now, I lead AI and Workflows design at Crisis Text Line.

Databricks Summit 2025
Project Highlight

Watch our talk on the conversation simulator we’ve built for Crisis Text Line. The simulator reproduces texter behavior to train volunteers in taking conversations ranging in difficulty, where the texter is at imminent risk of suicide or self-harm

Conversation Simulator: AI-Powered Training for Suicide Prevention

CRISIS TEXT LINE
2024

Over 14,000 simulated conversations have been completed across high-stakes scenarios like overdose, abuse, and grief

Tapestry Design System

CRISIS TEXT LINE
2024

A new design system built to replace legacy patterns with accessible, WCAG 2.1 AA-compliant components

Past Work

Improved ad performance reporting dashboards, AI tools, and campaign workflows for brands navigating connected TV media buying

Building Enterprise Multilingual, Multi-Channel Voice & Video Support. Designed scalable VoIP and PSTN workflows, custom dashboards, and localized support tools for global clients like AT&T Mexico and Samsung

Improving Clinical Trials Workflows and Data Capture Tools. Translating traditional trial workflows into scalable, intuitive systems designed for remote research and collaboration

Building partner workflows from initial negotiations to attribution of a closed-won deal

COVID-19 volunteer project bringing entertainment to seniors featuring celebrities, broadway stars, and other entertainers

Quartz.co aims to make the construction site measurably safer with predictive monitoring of heavy machinery

Non-profit and incubator helping women of color start or expand their food businesses in San Francisco

Decrypt-ed. Blockchain-based wiki encyclopedia focusing on current events and pop culture.